Privacy and Policy

Please read the Privacy and Policy!

Privacy and Policy:

If you choose to visit WAV SYDNEY is strongly committed to protecting your privacy while interacting with our content and services. Our plan is to provide a safe and secure environment for users. WAV SYDNEY is obliged to maintain strict privacy of this personal information under the Privacy and Personal Information Protection Act, and not to use or disclose the information other than for the purpose for which it was supplied.

What Information Do We Collect?

The information that we collect from our users is an important aspect of how we can continue to improve our service. WAV SYDNEY collects information in the following ways: Information You Give Us Directly: When you give us information including but not limited to your e-mail address, phone number, address (through forms on our website) and credit card and billing information (in person). This information is protected and not disclosed to any third-party company of any nature. Your e-mail address and other information will not be used for any marketing purposes. Information Collected Automatically: Information such as your IP (Internet address), browser type, and the routes taken through our site may be analyzed for the purposes of improving the performance and ease of use of our site.
How is Information Used?

WAV SYDNEY uses your information in a few primary ways:

Reservations: The majority of the personal information collected through our site is required for the purpose of making reservations through the booking system we provide. This information is held strictly confidential and carefully protected.
Communications: Though confirmation of bookings is usually done over the phone, WAV Sydney may wish to send a confirmation e-mail once a booking has been made. From time to time, Wav Sydney may wish to send information to our customers about special promotions, notices of changes in policy, or other important occurrences.

Cancellation & Refund Policy

WAV SYDNEY PTY LTD Refund & Cancellation Policy This refund & cancellation policy is adopted by all clients of WAV Sydney and will apply to all Maxi Taxis/mini cabs as arranged on the customers’ behalf through WAV SYDNEY PTY LTD All cancellations allowed before 10 Hours pickup time. If any cancellation made prior to vehicle despatch and with in 10 hours of pickup time then no refund will be allotted.

All refunds must be requested within 7 days of the original booking date. Refunds to credit/debit cards can only be refunded to the original card used. Refunds made by cheque can only be made out to the customer who made the original booking.